As a One Identity certified implementation partner and a go-to PS partner in the Middle East region, UDV follows best practices & recommendations adopted from One Identity project methodology and implementation approach, governing the engagement.
- Discovery
- Design
- Customize
- Deploy
- Go Live Support
The stages and engagement approach remain the same through every project, although the project scope and the deployed technologies may change. Click each stage to learn more about it.
Discovery stage
The Discovery stage is a fundamental stage in the project as the information and analysis will underpin the design, priorities and planning for the project. Discovery is structured around a series of workshops and interviews with all major business stakeholders. This process aims to gain an understanding of existing infrastructure systems, IT processes, business processes and requirements (business functional and non-functional), identify dependencies and priorities.
Deliverables
- High level Project Plan and re-assessment of work effort required
- Client presentation
Design stage
The requirements gathered during the Discovery stage are reviewed and used to construct the High Level and Low-Level Design documents. The design documents will specify how the solution will be implemented including both architecture and key configuration elements. The purpose of the design documents is to provide a clear understanding of what the solution will look like once it has been implemented.
Deliverables
- Solution Design
- Detailed Design
- Revised project plan
Customize stage
The Customize stage combines the installation of the software components with the solution configuration, including the creation of any customized policies and scripts. The Customize stage tasks build and configure the solution within the client’s Development and Test environments. The solution will be configured with the appropriate authoritative source and integration with the target systems in scope. This stage also incorporates System Testing and User Acceptance Testing. The System Testing ensures that all the solution components work well together, containing the necessary functions and meeting the technical and business requirements of the solution.
Deliverables
- Solution installed in Dev & Test environments
- Target system connectors configured in Dev & Test environments
- Updated requirements and high level solution design document (if required)
- Updated project plan (if required)
Deploy stage
The purpose of the Deploy stage is to produce a successful release of the solution and transition into a production environment, ready for use. This includes installing the solution into the production environment, performing all necessary transports and validation tasks, and providing knowledge transfer to the client’s IT Operations and IT Support teams.
Deliverables
- Solution components installed and configured in Production
- Reporting
Support stage
The Support stage is primarily aimed at providing a level of assurance while the client’s project and operations teams become familiar with using and managing the solution. We advocate an enablement approach to ensure the internal operations team gets up to speed quickly. The post-implementation Support stage can be tailored to the clients’ needs.
Discovery stage
The Discovery stage is a fundamental stage in the project as the information and analysis will underpin the design, priorities and planning for the project. Discovery is structured around a series of workshops and interviews with all major business stakeholders. This process aims to gain an understanding of existing infrastructure systems, IT processes, business processes and requirements (business functional and non-functional), identify dependencies and priorities.
Deliverables
- High level Project Plan and re-assessment of work effort required
- Client presentation
Design stage
The requirements gathered during the Discovery stage are reviewed and used to construct the High Level and Low-Level Design documents. The design documents will specify how the solution will be implemented including both architecture and key configuration elements. The purpose of the design documents is to provide a clear understanding of what the solution will look like once it has been implemented.
Deliverables
- Solution Design
- Detailed Design
- Revised project plan
Customize stage
The Customize stage combines the installation of the software components with the solution configuration, including the creation of any customized policies and scripts. The Customize stage tasks build and configure the solution within the client’s Development and Test environments. The solution will be configured with the appropriate authoritative source and integration with the target systems in scope. This stage also incorporates System Testing and User Acceptance Testing. The System Testing ensures that all the solution components work well together, containing the necessary functions and meeting the technical and business requirements of the solution.
Deliverables
- Solution installed in Dev & Test environments
- Target system connectors configured in Dev & Test environments
- Updated requirements and high level solution design document (if required)
- Updated project plan (if required)
Deploy stage
The purpose of the Deploy stage is to produce a successful release of the solution and transition into a production environment, ready for use. This includes installing the solution into the production environment, performing all necessary transports and validation tasks, and providing knowledge transfer to the client’s IT Operations and IT Support teams.
Deliverables
- Solution components installed and configured in Production
- Reporting
Support stage
The Support stage is primarily aimed at providing a level of assurance while the client’s project and operations teams become familiar with using and managing the solution. We advocate an enablement approach to ensure the internal operations team gets up to speed quickly. The post-implementation Support stage can be tailored to the clients’ needs.
At UDV Technologies we believe that education of the solution is a critical part of a successful project, and therefore it is actively encouraged throughout the project. This empowers our Customers to maintain and extend the solution to continue to realize the maximum return on the underlying investment. As such Knowledge transfer is shown as a supporting activity thread, covering the full life cycle of the methodology because knowledge transfer activities are included in almost every primary activity thread. In addition to that our PS team can also provide training for both end-users and system administrators to further streamline the solution adoption.
The UDV Technologies PS team is capable of tackling projects of any size and complexity and on every stage of the lifecycle. We also successfully work in collaboration with other partners aiding them in delivering the results to the End Customer in the most efficient and professional manner. Contact us to set up a scoping call and get a quote for our services.